Information & FAQ

Registration on-site


Entrance lobby of the Square Brussels Convention Centre


Sunday 17 May: 15:00 – 19:00
Monday 18 May: 07:45 – 17:45
Tuesday 19 May: 08:30 – 15:30

  • Please ensure your name badge is visible when attending the conference.
  • Your badge will display a barcode that will be scanned for entry into all conference sessions and the conference dinner (must be pre-booked on the registration form).

Mobile conference app

  • Available to download on IOS and Android prior to the start of the conference
  • Your email address is your password to download the App
  • Further information to be provided prior to the conference

Speed coaching

Details of individual speed coaching sessions will be sent to all registered delegates.

Where will the meeting sessions be held?

All of the education sessions will be held at the Square Brussels Convention Centre located at Mont des Arts, 1000 Bruxelles, Belgium.

Is there a group registration rate available?

Yes. 4 registrations for the price of 3 from the same organisation, booked together.

For further information please contact or telephone +44 (0)1202 699 488.

I registered but cannot find my confirmation. How do I get another copy?

Please contact or telephone +44 (0)1202 699 488 to request another copy.

Do I have to pre-register for the sessions I want to attend?

An indication of your session choice is mandatory to allow us to allocate correct meeting space.  However, this does not commit you to attend your selected session at the event.

You will receive an email in March 2020 with a link to register for your preferred sessions.

Do I have to pre-register for the conference dinner?

Yes, if you plan to attend the conference dinner, you MUST indicate your attendance on the conference registration form by checking the appropriate box. The deadline for booking dinner places is 15 April 2020.

What is the suggested attire?

Welcome reception and working sessions: business casual

Conference dinner: business formal

I forgot to book hotel accommodation at the time of registering. Can I still book a room?

Contact with your preferred room category and arrival and departure dates and we will check availability with The Hotel.

When and where is the 2021 Annual Conference?

The 2021 Annual Conference will take place May 16-18 in Warsaw, Poland.

Still have questions?

Contact us at