Charles Cao is the Head of Operations and Strategy at Conga EMEA.
Charles works with teams to develop world-class operations enabling businesses to reach commercial performance for every possible tomorrow. With a passion for operational excellence, his role at Conga varies from owning Strategy, Marketing and Business Development for EMEA. But this isn’t Charles’ only skill set. Since joining Conga in 2015, he has worked cross functionally in the business including Industry Lead, Account Executive and Marketing Director.
In his previous role at Universal Music Group, Charles led the global team that implemented a CRM solution across 45 countries. He also holds an MBA from INSEAD Business School and a Masters in Management from EDHEC Business School. Originally from Paris with Vietnamese cultural heritage, Charles has lived and worked internationally in Singapore, France and California. He currently resides in London with his wife and two children.